Product

Every module, built for a nurse who is between visits.

Vital Dispatch is one app with one patient record. Here is what each part does, in the words you can use when you explain it to your team.

01 / 08

Dispatch board and calendar

The dispatch board shows every visit for the day with its nurse and its status: assigned, en route, arrived, complete. The calendar runs day, week and month views with a lane per nurse, and it handles multiple units, so two companies under one owner live side by side without mixing their schedules.

Live status: assigned, en route, arrived, complete
Day, week and month views with per-nurse lanes
Multi-unit: several companies under one owner
Round-robin assignment across available nurses
Map of the day's visits

Today's boardTue · 5 visits

Unit: North County IV

9:00A. M. · Myers cocktailJordan P.Jordan P.Complete
10:30R. T. · Hydration + B12Sam R.Sam R.Arrived
11:15K. L. · NAD+ 250 mgJordan P.Jordan P.En route
12:45D. W. · Migraine reliefCasey N.Casey N.Assigned
2:00P. S. · Immunity dripSam R.Sam R.Assigned

Round-robin: next up Casey N.3 nurses on shift

02 / 08

Online booking with a service-area gate

Patients pick a service, an address and a time from a booking page you can link, embed or drop on a subdomain. The service-area gate checks the address before a slot is offered, and open slots come from your nurses' real availability, so dispatch never inherits a booking nobody can cover.

Link, embed or subdomain the booking page
Address checked against your service area before booking
Slots computed from nurse shifts and travel buffers
New online bookings post to dispatch for confirm or decline

Week · TuePer-nurse lanes

8a10a12p2p4p6p8p

Jordan P.

Sam R.

Casey N.

shift assigned en route arrived

03 / 08

Nurse charting on a phone

Nurses chart the visit on their phone: vitals, treatment, consent and photos, then sign. Every signed record is immutable and every change afterward is an addendum, never an edit. Charts move through a review chain: a reviewer signs off, the owner approves, and the medical director draws a 10% sample for oversight.

Vitals, treatment note, photos and signature on the phone
Signed records are locked; corrections are addenda
Reviewer, owner approval, then a medical-director 10% sample
Pick-lists and treatment menus you edit yourself

11:42●●●

Chart · Visit 11:15

K. L. · NAD+ 250 mg

Nurse Jordan P. · arrived 11:38

118/76

SpO2

98%

Consent signed 11:36

Site: L forearm · 22g

Infusion started 11:41

Treatment note…

Signed records are immutable

04 / 08

E-consents texted to the patient

Consent forms are texted to the patient as a link and signed on their phone before or at the visit. Templates are versioned, so a signed consent always points at the exact wording the patient saw, and retired versions are kept for the record.

Texted link, signature on the patient's phone
Versioned templates, one active per consent type
Signed consents attach to the visit and the chart

consents

Text sent 10:52 · Consent: IV therapy v3
Opened on patient's phone 10:54
Signed 10:56 · attached to visit

05 / 08

Team chat built in

Dispatch and nurses talk inside the app instead of a consumer chat tool. @mentions push to the person's phone, but the push itself only says who mentioned you and which channel, so no patient information ever leaves the app.

Channels per unit and per topic
@mention push notifications
Push payloads never contain patient details

chat

#dispatch · Sam R. mentioned you
#north-county · 3 new
Push: “Sam R. mentioned you · #dispatch · tap to open”

06 / 08

Staff credentials and training

Track each nurse's license, certifications and required documents with reminders before they expire. A nurse whose credentials lapse is locked out of patient records automatically until the file is current. The training library holds your courses and quizzes, with team progress visible to the owner.

Credential expiry reminders
Automatic lockout when a credential lapses
Training library with quizzes and team progress

credentials

RN license · expires in 41 days · reminder sent
BLS · current
Quiz: IV site care · 92% · 6 of 7 complete

07 / 08

Supply ordering and QuickBooks

Nurses order from a supply catalogue inside the app and pay by card through QuickBooks Payments, with card data tokenized in the browser so the server never sees it. Each unit connects its own QuickBooks company, and orders carry staff and unit, never patients.

Supply catalogue you maintain
QuickBooks Payments checkout, card data tokenized
Per-unit QuickBooks connections

supplies

Order #A-1042 · 22g catheters ×50 · paid
Unit: North County IV · QuickBooks connected
Card ending 4242 · tokenized in browser

08 / 08

Notifications inbox and installable app

Assignment changes, mentions and reminders land in an in-app inbox and as push notifications on the nurse's phone. Vital Dispatch installs from the browser as a progressive web app today; Android and iOS store apps are in progress.

In-app notifications inbox
Push to installed phones
Installable PWA now; store apps in progress

notifications

New visit assigned · 12:45 · tap to view
Chart ready for review · 1 pending
Credential reminder · 41 days

Installable now

Works as an installed app on any phone today; Android and iOS store apps are in progress.

Roles that match the job

Admin, dispatch, nurse, reviewer and medical director each get the screens their role needs and nothing else.

Menus you control

Services, doses, pick-lists and consent templates are edited by your admin, not by us.

Questions about a specific workflow? Read the FAQ or book a demo.

See it on your own visits.

A 30-minute demo, on your phone and ours. Bring your dispatch headaches.

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